{"id":2376,"date":"2024-12-15T22:15:12","date_gmt":"2024-12-15T22:15:12","guid":{"rendered":"https:\/\/rhsuperior.com\/?page_id=2376"},"modified":"2026-09-25T12:26:44","modified_gmt":"2026-09-25T12:26:44","slug":"muugitingimused","status":"publish","type":"page","link":"https:\/\/rhsuperior.com\/et\/muugitingimused\/","title":{"rendered":"M\u00fc\u00fcgitingimused"},"content":{"rendered":"<div class=\"rhs-page rhs-page--legal\">\n<div class=\"rhs-page__lead\">\n<p>The owner of the online store rhsuperior.com (hereinafter <strong>RH SUPERIOR<\/strong>) is Superior Holding O&Uuml; (registration code 17573272), located at Rehetare tee 15-2, Soinaste k&uuml;la, Kambja vald, 61709, Tartu maakond, Estonia.<\/p>\n<\/div>\n<h2>Validity of the sales agreement, product and price information<\/h2>\n<p>Neid tingimusi kohaldatakse kaupade ostmisel veebipoest.<\/p>\n<p>Veebipoes m\u00fc\u00fcdavate toodete hinnad on m\u00e4rgitud toodete juures. Hinnale lisandub t\u00e4iendav tasu kauba kohaletoimetamise eest. K\u00f5ik e-poes olevad hinnad on eurodes.<\/p>\n<p>The delivery fee depends on the buyer&rsquo;s location and the chosen delivery method. The delivery fee is displayed to the buyer when completing the order.<\/p>\n<p>Teave kauba kohta on esitatud otse toote k\u00f5rval veebipoes.<\/p>\n<h2>Placing an order<\/h2>\n<p>Toote tellimiseks lisage soovitud tooted ostukorvi. Tellimuse vormistamiseks t\u00e4itke n\u00f5utavad v\u00e4ljad ja valige sobiv tarneviis. Seej\u00e4rel kuvatakse ekraanil kogumaksumus, mille saab turvaliselt tasuda j\u00e4rgmiste makseviiside abil:<\/p>\n<ul>\n<li>Eesti pangamaksed<\/li>\n<li>Soome pangamaksed<\/li>\n<li>L\u00e4ti pangamaksed<\/li>\n<li>Leedu pangamaksed<\/li>\n<li>Visa \/ Mastercard payments<\/li>\n<li>Apple Pay ja Google Pay<\/li>\n<\/ul>\n<p><strong>NB!<\/strong> When paying via a bank link, make sure to click the &ldquo;Return to merchant&rdquo; button on the bank&rsquo;s page.<\/p>\n<p>Payments are mediated by Maksekeskus AS. Payments are made outside the online store in a secure environment &ndash; in the secure environment of the respective bank for bank link payments and in the secure environment of Maksekeskus AS for credit card payments. The seller does not have access to the buyer&rsquo;s bank and credit card details. The agreement is effective from the moment the payable amount is credited to the online store&rsquo;s bank account.<\/p>\n<p>Veebipoe omanik on isikuandmete vastutav t\u00f6\u00f6tleja ja edastab vajalikud isikuandmed maksete t\u00f6\u00f6tlemiseks volitatud t\u00f6\u00f6tlejale Maksekeskus AS.<\/p>\n<p>Kui tellitud toodet ei ole v\u00f5imalik tarnida, kuna toode on otsas v\u00f5i muul p\u00f5hjusel, teavitatakse ostjat esimesel v\u00f5imalusel ning makstud summa (sh saatmiskulud) tagastatakse viivitamatult, kuid mitte hiljem kui 14 p\u00e4eva jooksul alates teate saatmisest.<\/p>\n<h2>Tarne<\/h2>\n<p>The buyer can choose between DPD and FedEx.<\/p>\n<p>Ostja kannab saatmiskulud ja vastav hinnateave kuvatakse saatmisviisi k\u00f5rval.<\/p>\n<p>Domestic shipments within Estonia generally reach the destination specified by the buyer within 1&ndash;3 working days after the sales agreement comes into effect. Deliveries outside Estonia take 2&ndash;5 working days.<\/p>\n<p>Erandjuhtudel on m\u00fc\u00fcjal \u00f5igus tarnida kaup 45 kalendrip\u00e4eva jooksul.<\/p>\n<h2>Right of withdrawal<\/h2>\n<p>After receiving the order, the buyer has the right to withdraw from the agreement concluded in the e-store within 14 days. The right of withdrawal does not apply if the buyer is a legal entity.<\/p>\n<p>To use the 14-day right of return, the ordered goods must not be used in any way other than necessary to ascertain the nature, characteristics and functioning of the goods in the same way as is allowed in a physical store.<\/p>\n<p>If the goods have been used for purposes other than those necessary to ascertain the nature, characteristics and functioning of the goods, or if there are signs of use or wear, the online store has the right to reduce the refundable amount according to the reduction in the value of the goods.<\/p>\n<p>Kauba tagastamiseks peab ostja esitama taganemisavalduse, mille vorm on leitav <a href=\"\/returns-form\/\">siin<\/a>. The application must be sent to <a href=\"mailto:info@rhsuperior.com\">info@rhsuperior.com<\/a> hiljemalt 14 p\u00e4eva jooksul p\u00e4rast kauba k\u00e4ttesaamist.<\/p>\n<p>The buyer must return the goods within 14 days of submitting the withdrawal application, or provide proof that they have handed the goods over to the carrier within this period.<\/p>\n<p>P\u00e4rast tagastatud kauba k\u00e4ttesaamist tagastab e-pood ostjale viivitamata, kuid mitte hiljem kui 14 p\u00e4eva p\u00e4rast taganemisavalduse saamist, k\u00f5ik ostjalt lepingu alusel saadud maksed.<\/p>\n<p>The online store may withhold the refund until the item subject to the contract has been returned, or until the buyer provides proof that they have returned the item, whichever occurs first.<\/p>\n<p>Kui ostja on selges\u00f5naliselt valinud veebipoe pakutavast odavaimast standardtarnemeetodist erineva tarneviisi, ei ole veebipood kohustatud h\u00fcvitama kulusid, mis \u00fcletavad standardtarnemeetodi maksumuse.<\/p>\n<p>Veebipoel on \u00f5igus m\u00fc\u00fcgitehingust taganeda ja n\u00f5uda kauba tagastamist, kui kauba hind on veebipoes m\u00e4rgitud vea t\u00f5ttu oluliselt alla turuhinna.<\/p>\n<h2>Right to file a complaint<\/h2>\n<p>Veebipood vastutab ostjale m\u00fc\u00fcdud kauba mis tahes mittevastavuse v\u00f5i puuduse eest, mis esines tarnimise ajal ja mis ilmneb kahe aasta jooksul alates kauba \u00fcleandmisest ostjale. Esimese aasta jooksul alates tarnimisest eeldatakse, et puudus oli olemas tarnimise ajal. Veebipood vastutab selle eelduse \u00fcmberl\u00fckkamise eest.<\/p>\n<p>Defekti korral on ostjal \u00f5igus v\u00f5tta kahe kuu jooksul \u00fchendust e-poega, saates e-kirja aadressil <a href=\"mailto:info@rhsuperior.com\">info@rhsuperior.com<\/a>.<\/p>\n<p>Veebipood ei vastuta puuduste eest, mis tekivad p\u00e4rast kauba \u00fcleandmist ostjale.<\/p>\n<p>Kui veebipoest ostetud kaubal on defekt, mille eest vastutab veebipood, parandab v\u00f5i asendab veebipood defektse kauba. Kui kaupa ei ole v\u00f5imalik parandada v\u00f5i asendada, tagastab e-pood ostjale k\u00f5ik m\u00fc\u00fcgilepingu alusel tekkinud tasud.<\/p>\n<p>The online store responds to the consumer&rsquo;s complaints in writing, or in a format that allows for written reproduction, within 15 days.<\/p>\n<h2>Direct marketing and personal data processing<\/h2>\n<p>Veebipood kasutab ostja poolt sisestatud isikuandmeid ainult tellimuse t\u00f6\u00f6tlemiseks ja kauba k\u00e4ttetoimetamiseks. Veebipood edastab isikuandmed transporditeenuse pakkujale, et tagada kauba kohaletoimetamine.<\/p>\n<p>The online store sends newsletters and offers to the buyer&rsquo;s email address only if the buyer has expressed a wish to receive such direct marketing messages by entering their email address on the website and indicating their consent.<\/p>\n<p>The buyer can unsubscribe from offers and newsletters at any time by notifying the online store via email or following the instructions provided in the email containing the offers.<\/p>\n<p>Full details are in our <a href=\"\/privacy-policy\/\">privaatsuspoliitika<\/a>.<\/p>\n<h2>Dispute resolution<\/h2>\n<p>Kui ostjal on veebipoe kohta kaebusi, tuleb need saata aadressil <a href=\"mailto:info@rhsuperior.com\">info@rhsuperior.com<\/a>.<\/p>\n<p>If the buyer and the online store cannot resolve the dispute by agreement, the buyer can contact the Consumer Disputes Committee. The Consumer Disputes Committee has the authority to resolve disputes arising from agreements between the buyer and the online store. The examination of the buyer&rsquo;s complaint by the committee is free of charge.<\/p>\n<p>The buyer may also turn to the <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener noreferrer\">European Union&rsquo;s online dispute resolution platform<\/a>.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The owner of the online store rhsuperior.com (hereinafter RH SUPERIOR) is Superior Holding O&Uuml; (registration code 17573272), located at Rehetare tee 15-2, Soinaste k&uuml;la, Kambja vald, 61709, Tartu maakond, Estonia. Validity of the sales agreement, product and price information These terms and conditions apply when purchasing goods from the online store. 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